As states resume their Medicaid eligibility renewal processes, it will be important to communicate with Medicaid enrollees to educate them on the renewal process and the need to respond to state requests for information. The Telephone Consumer Protection Act or TCPA regulates the ability of non-governmental organizations to contact people by text messages or autodialed phone calls without their express consent. This page provides several resources on the implications of the TCPA for contacting Medicaid enrollees that organizations should consider in preparing their outreach and education campaigns.

Date	Resources
January 24, 2023	Calling And Texting Consumers: Dos And Don’ts Understanding The Telephone Consumer Protection Act
January 23, 2023	FCC Guidance to Enable Critical Health Care Coverage Calls
October 17, 2022	​COVID-19 Public Health Emergency Unwinding Frequently Asked Questions for State Medicaid and CHIP Agencies
April 28, 2022	HHS Letter to FCC Requesting an Opinion Regarding Text messages and Automated, Pre-Recorded Telephone Calls to Medicaid Enrollees under the TCPA